Can I Change My Shipping Address?Updated 15 days ago

Uh-oh — is your GARD PRO smartwatch on its way to the wrong address? Don’t worry — we’ll do our best to help!

✏️ If Your Order Hasn’t Shipped Yet

If your order has not yet been shipped, please contact us immediately with your updated address:
📧 [email protected]

If the package is still in our system, we’ll update the shipping details for you before dispatch.

🚚 If Your Order Has Already Shipped

If your order has already left our warehouse, it is unfortunately no longer possible for us to change the address on your behalf.

In this case, you must contact the shipping carrier directly using the tracking link in your shipping confirmation email.

Most of our logistics partners (e.g. DHL, FedEx, UPS) offer rerouting options or allow you to choose an alternative delivery time or pickup point via their website.

⚠️ Important Reminder

Please always double-check your shipping address before placing your order.

We can only ship to the address submitted during checkout. If the address was entered incorrectly and the package is delivered there, we cannot recover it or offer compensation.

Have questions or need help locating your tracking details?
Our support team is happy to assist:
📧 [email protected]

We're here to help you get your order in the right hands!