GARD PRO Warranty PolicyUpdated 14 days ago

🛡️ GARD PRO Warranty Policy

At GARD PRO, we stand behind the quality of our products. That’s why we offer a two-year limited warranty on all smartwatches, starting from the original date of purchase.

📅 Warranty Coverage Period

• Duration: 2 years from the date of purchase

• Who is covered: The original purchaser only (non-transferable)

✅ What’s Covered

If your smartwatch is found to be defective or does not function as advertised during the warranty period, GARD PRO will:

• Repair the product

• Or replace it with a new or refurbished unit of the same model

• At no additional cost to you for parts or labor

❌ What’s Not Covered

This warranty does not cover:

• Damage due to misuse or mishandling

• Water damage (outside standard waterproof rating)

• Impact or fall damage

• Cosmetic wear (e.g. scratches, cracks not due to manufacturer fault)

• Products without proof of purchase

📝 How to Make a Warranty Claim

1. Prepare Required Information

   • Proof of purchase (receipt or invoice)

   • Photos or description of the issue

2. Contact GARD PRO Customer Service

   • Reach out via our help center

   • Explain the issue and submit required documents

3. Follow Return Instructions

   • If the product needs to be inspected or repaired, you may be asked to return it

   • Shipping costs for returning the item are the customer’s responsibility

4. Receive Your Resolution

   • If approved, your watch will be repaired or replaced

   • Replacements may be new or refurbished, depending on availability

   • Repaired products will be returned in good working condition

📞 Still Need Help?

If you're not satisfied with the outcome of your warranty claim, you can contact our support team again for further review. We’re committed to ensuring a fair and supportive experience for every GARD PRO customer.