🔄 How Can I Return My Order?. We want you to love your GARD PRO purchase. If you're not fully satisfied, no problem — you have the right to return your order within 14 days of receiving it. To begin your return, please contact our support team withi

&#x1F504; How Can I Return My Order?We want you to love your GARD PRO purchase. If you&apos;re not fully satisfied, no problem &#x2014; you have the right to return your order within 14 days of receiving it.<hr data-start="356" data-end="359"><h2 data-start="361" data-end="400" id="-step-1-contact-us-within-14-days">&#x1F4E9; Step 1: Contact Us Within 14 Days</h2>To begin your return, please contact our support team within 14 days of delivery.&#x1F4E7; Email us at <a data-start="506" data-end="553" rel="noopener">support@gardpro.com</a> Include your order number and the reason for your return.<blockquote data-start="621" data-end="707">&#x2139;&#xFE0F; Returns must be registered in advance &#x2014; unannounced returns may not be processed.</blockquote><hr data-start="709" data-end="712"><h2 data-start="714" data-end="760" id="-step-2-follow-the-instructions-provided">&#x1F4E6; Step 2: Follow the Instructions Provided</h2>Once we receive your return request, we&#x2019;ll send you:<ul data-start="815" data-end="921"><li data-start="815" data-end="839">The return address</li><li data-start="840" data-end="874">Step-by-step return instructions</li><li data-start="875" data-end="921">Details on how to properly package your item</li></ul>Please return the item:<ul data-start="947" data-end="1086"><li data-start="947" data-end="985">Unused and in original condition</li><li data-start="986" data-end="1048">In the original packaging, with all included accessories</li><li data-start="1049" data-end="1086">Using a tracked shipping method</li></ul><hr data-start="1088" data-end="1091"><h3 data-start="1093" data-end="1134" id="-important-customer-responsibility">&#x1F69A; Important: Customer Responsibility</h3>You are responsible for the safe return of the package. We recommend choosing a reliable courier and keeping the tracking number.<ul data-start="1275" data-end="1425"><li data-start="1275" data-end="1425">If the item arrives damaged or with missing accessories, we will refund 70% of the original purchase price to reflect the loss in value.</li></ul><hr data-start="1427" data-end="1430"><h2 data-start="1432" data-end="1468" id="-step-3-we-process-your-return">&#x1F501; Step 3: We Process Your Return</h2>Returns are processed on Wednesdays, Thursdays, and Fridays.Once we receive your item, our team will inspect it. If the return meets our policy requirements, you will receive your refund within a few business days to your original payment method.<hr data-start="1730" data-end="1733"><h2 data-start="1735" data-end="1749" id="need-help">&#x2753;Need Help?</h2>If you have not received an update within 10 business days of your return being delivered, or if you need assistance with your shipping label, just reach out &#x2014; we&#x2019;re happy to help:&#x1F4E7; <a data-start="1938" data-end="1985" rel="noopener">support@gardpro.com</a>

How Can I Return My Order?

Returning an item? We understand you're eager to know when your return will be handled and when you can expect your refund. Once we receive your returned item, our team will inspect it to ensure it meets our return policy. We check the following:. Th

<h1 data-start="169" data-end="219" id="isPasted">&#x1F4B8; When Will My Return Be Processed or Refunded?</h1>Returning an item? We understand you&apos;re eager to know when your return will be handled and when you can expect your refund.<hr data-start="346" data-end="349"><h3 data-start="351" data-end="384" id="-return-processing-timeline">&#x1F504; Return Processing Timeline</h3>Once we receive your returned item, our team will inspect it to ensure it meets our return policy. We check the following:<ul data-start="510" data-end="641"><li data-start="510" data-end="550">The item is unused and undamaged</li><li data-start="551" data-end="598">It&#x2019;s returned in the original packaging</li><li data-start="599" data-end="641">All included accessories are present</li></ul><hr data-start="643" data-end="646"><h3 data-start="648" data-end="682" id="-when-do-we-process-returns">&#x1F550; When Do We Process Returns?</h3>We process returns on Wednesday, Thursday, and Friday mornings every week.How it works:<ul data-start="782" data-end="1017"><li data-start="782" data-end="896">If your return arrives early in the week (Monday&#x2013;Thursday morning), it is likely to be processed that same week.</li><li data-start="897" data-end="1017">If your return arrives Friday afternoon, it will be processed the following week during our next return cycle.</li></ul>&#x23F1;&#xFE0F; Please allow a few business days for inspection and processing after we&#x2019;ve received your package.<hr data-start="1125" data-end="1128"><h3 data-start="1130" data-end="1161" id="-when-will-i-be-refunded">&#x1F4B3; When Will I Be Refunded?</h3>After your return has been approved:<ul data-start="1200" data-end="1386"><li data-start="1200" data-end="1257">Your refund will be issued within 1&#x2013;3 business days</li><li data-start="1258" data-end="1332">You&#x2019;ll receive a confirmation email once the refund has been initiated</li><li data-start="1333" data-end="1386">Refunds are made to the original payment method</li></ul>Note: Processing times may vary depending on your bank or payment provider.<hr data-start="1467" data-end="1470"><h3 data-start="1472" data-end="1486" id="need-help">Need Help?</h3>If you haven&#x2019;t seen a refund update within&#xA0;10 business days of your return delivery, feel free to reach out to our team: &#x1F4E7; <a data-start="1620" data-end="1667" rel="noopener">support@gardpro.co</a> We&#x2019;re happy to assist you further.

When Will My Return Be Processed or Refunded?

Need help with your order or more information about our products? Fill out the form with your order number and contact information and our team will get back to you within 24 hours.

GARD PRO NL 2025

RETURNS & REFUNDS

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User Manual - GARD PRO Health Smartwatch 2

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HEALTH 2

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Troubleshooting guide- GARD PRO Health Smartwatch 2+

HEALTH 2+

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HEALTH 3

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